Long term relationships require commitment.


We stand behind our products. Whether prepackaged or custom developed, we are committed to ensuring our customers are able to use the product they purchased to the fullest extent. We offer access to our support channels on a base plus percentage basis which varies depending on which product or solution you require.


Post development or after purchase Maintenance Service Plans are also available which allow us to continue ongoing development of your product or solution to ensure compatibility with the latest developments.


Customer Support is available during normal business hours. If you call outside this time a support specialist will often be available; however, we do not guarantee availability outside regular office hours.








Technical Support Hours:

Standard Support

Mon-Fri: 8:00 am - 5:00 pm, CST

Extended Support

SLA contracts available at additional cost. Please email sales@cabconnect.com for inquiries.



Email Support is our preferred method and also available outside normal business hours. Please be sure to indicate your phone number and a detailed description of the issue in the email body.







Sales:
Chicago:         773 282 3565
 
sales@cabconnect.com

Customer Service:
Telephone:    773 282 3565
FAX:                312 276 8162
support@cabconnect.com

Partnerships and alliances:
Telephone:     800 603 6035
FAX:                 800 559 6580
partners@cabconnect.com






4118 W. Lawrence Avenue,
Chicago, IL 60630.

Telephone:      +1 773 282 3565
FAX:                  +1 312 276 8162
E-mail: info@cabconnect.com