With the baby-boomers rapidly approaching and entering retirement-the number of people in the U.S. turning 60 each day was over 7,500 in 2006—the demand for paratransit transportation services has never been greater and is increasing annually. Most agencies and transportation companies are faced with processes that are outdated and inefficient. Most are still using some form of paper for rider transactions. This is cumbersome for the rider as well as the driver. It is also prone to errors and fraud. With continuing cuts to budgets everywhere, it is more important than ever to keep costs down and minimize fraudulent claims.
Cabconnect has an electronic solution that automates the entire process, making the whole experience easier and more efficient for everyone involved, from the client to the driver to the business owner. Our customized CardONE programs are cost-effective and environmentally friendly. Paper vouchers are eliminated with a programmable swipe card that can track all the details of the fare including the GPS coordinates of the actual fare. With one swipe of the CardONE card at the beginning and end of the fare you will be able to monitor individual trip use, including frequency and eligibility requirements.
CardONE’s comprehensive system allows you to specify dates and times for specific fares, all easily traceable and audit-able when any fare is called into question. Fares are automatically flagged when found in violation of your specific fare rules making errors and fraud a thing of the past.
Two of the largest transportation centers in the U.S., San Francisco and Chicago are successfully implementing Cabconnect systems to automate the management of their paratransit fleets. The San Francisco Municipal Transportation Agency (SFMTA) has introduced a paratransit taxi debit card system utilizing Cabconnect’s CardONE technology. Now a paratransit rider is issued a preprogrammed SF Paratransit Debit Card that is also their photo identification and is pre-loaded with the balance on their personal account.
The driver or rider simply swipes the card and everything is recorded and logged into the system. This new process is faster, safer and more easy to use. Lost or stolen cards are quickly re-issued and replaced. Account balances are easily checked and value can be added to the cards at the San Francisco Paratransit office.
If you are an agency providing paratransit services or if you are a business who is interested in expanding and improving your business by offering paratransit services, speak to a Cabconnect team member. They will show you how you can reduce costs, improve billing, offer auditing and eliminate paper waste and fraud by utilizing the Cabconnect suite of software solutions.
Greening your business
Go Green! Improve the environmental impact that your business has by reducing your paper consumption. You can invoice your clients via email now with an attached .pdf or excel spreadsheet with all the billing specifics. Your clients will appreciate the billing details you can provide as well as the smooth and streamlined process.
For large corporate or government clients CardONE’s branded swipe cards are the way to go. They make everything easier--from paying for the fare to auditing the fare. Private label cards offer you fraud prevention at the point of sale. The cards provide real-time monitoring of rider eligibility prior to the ride, authentication of the trip locations and auditing of the fare amounts.
Cabconnect knows that the key to an effective Back-Office management system is integration with the rest of your systems. Our suite of products integrate with dispatch systems from DDS, Mobile Knowledge, Verifone, Gleike, as well as accounting systems from Intuit (Quickbooks), Peachtree, and many more.
Reduce Cash on hand
The Driver Payment and Fleet Management component of CabMaestro makes paying your drivers and managing leases and fees more efficient and less time-consuming. All the data for each driver and car is intuitively organized in CabMaestro in an easy-to-learn software environment. Flexible payment plans are another valuable feature that your drivers will appreciate.
Everyone needs to save money and reducing fraud is a great way to start. The auditing capabilities of CabMaestro are unsurpassed in the industry. GPS coordinates are generated for each fare so determining fare specific details is easy. Disputed fares can be quickly resolved resulting in important dollars saved by your clients who are watching their budgets closely.
With WebHail’s Scheduling component you will eliminate the errors inherent with relying on phone calls and faxes to do your scheduling. Your customer is able to securely update and revise their schedules on-the-fly which reduces mistakes and builds customer loyalty and confidence.
Our Paratransit solutions are a combination of the very best components of our products, CabMaestro, CardONE and WebHail, custom integrated to your existing processes, resulting in a greener, more efficient electronic transaction that lowers costs and errors and virtually eliminates fraud.
SF MUNI - San Francisco
The San Francisco Municipal Transportation Agency (SFMTA) has introduced a paratransit taxi debit card system utilizing Cabconnect’s CardONE technology. Now a paratransit rider is issued a preprogrammed SF Paratransit Debit Card that is also their photo identification and is pre-loaded with the balance on their personal account.